PHS Help Desk Remote Support Session Connect:
Remote Sessions are initiated by a Powerhouse Systems engineer. If not already contacted by the Help Desk, please do so to use this service!
The Powerhouse Systems Engineer or a Help Desk Technician will ask you to click on a link to allow a temporary connection to your machine for resolution of your issue without an on-site visit from a engineer. Connecting for the first time may require an applet installation.
Ticket creation & Email Support: firstname.lastname@example.org